Our Process: Step by Step
Five steps from the call to the maintenance plan.
Request & Context
You describe your situation: by phone, email or form.
Fault, new plant or rebuild: call, write an email or use the form. Describe which plant is affected and what it does or does not do.
Technical Triage
On the phone we clarify what it is: mechanics, electrical or controls, urgent or plannable.
On the phone we clarify what it is about: mechanics, electrical or controls? Which symptoms, how urgent? Often we can give a first assessment before anyone drives out.
On-Site Intervention
Our team comes to you with tools, measuring instruments and material.
Our team comes with tools for all three disciplines, measuring instruments and commonly needed spare parts. In German-speaking Switzerland on call within 4 hours, scheduled work by appointment.
Technical Report
Report with photos, readings and replaced parts.
After every visit you receive a report: cause, work carried out, parts replaced, readings, photos, and what we recommend next.
Maintenance plan
On request, a maintenance plan with dates and wear parts.
On request we draw up a maintenance plan with dates and wear parts, so unplanned stoppages become rarer.
What is on your plate?
One day of on-site analysis, free. After that you know what it takes.
Every hour of downtime costs more than the intervention that ends it.
On-call staffed, reachable now +41 79 751 59 83