Full Swiss Service Partner for Manufacturers: VLD Service

Swiss Market Entry Challenges

Market Entry Friction

Building a Swiss team is expensive. But selling without local service presence damages your reputation with Swiss customers.

Travel Cost & Delays

Your technicians travel 8-12 hours for a 4-hour intervention. Your Swiss customers wait days instead of hours.

Language Barriers

Switzerland has three official languages. Your German team cannot serve French-speaking customers in Lausanne.

Slow Response Time

When a machine stops, your customer needs help immediately, not in 2 to 3 working days when your team can travel.

After-Sales Reputation Risk

Swiss customers expect fast, local support. Poor after-sales service kills repeat orders and referrals.

No Local Presence

Without a Swiss base, you miss maintenance contracts, spare parts revenue, and upgrade opportunities.

The Full Swiss Service Model

VLD Service becomes your permanent Swiss technical arm, without the cost of a subsidiary.

Pre-Install Coordination

Site surveys, infrastructure preparation, delivery coordination with Swiss end customers.

Installation Support

Mechanical assembly, electrical connection, and system integration per your specifications.

Commissioning

PLC configuration, calibration, FAT/SAT testing, and performance validation.

Customer Handover

Operator training in the customer's language. Documentation handover. Signed acceptance.

Local Support

First-line technical support, troubleshooting, and emergency response for your Swiss installed base.

Service Continuity

Preventive maintenance contracts, spare parts coordination, and ongoing customer relationship management.

Why VLD in Switzerland

Based in Wangen bei Olten, in the Swiss Mittelland: under 4 hours to most production sites in German-speaking Switzerland
German, French, Italian: all Swiss language regions covered
Full technical coverage: mechanics, electrical, automation, commissioning
A report after every visit with photos, readings and replaced parts, in your format or in ours
60+ documented interventions at 25 production sites in Switzerland since 2025

Frequently Asked Questions

How does the partnership work financially?

We work on a project basis or through a framework agreement. You can invoice per intervention or set up a maintenance contract. No fixed costs unless you want them.

Can you work under our brand?

Yes. We appear under your brand, as a joint team or as VLD Service, depending on your customer relationship model.

What equipment categories do you cover?

Industrial washing systems, conveyor systems, meat and food processing lines, packaging machinery, filling equipment, and more. Our scope covers mechanical, electrical, and PLC work across all major equipment types.

How fast can you respond to service calls?

Under 4 hours for urgent calls in German-speaking Switzerland, from Wangen bei Olten. Western Switzerland same day, Ticino by arrangement.

Do we need to train your team on our machines?

A first technical briefing helps but is not always necessary. The founder has over 20 years of installation experience on machines from the most varied manufacturers; your documentation and checklists we follow to the letter.

Swiss Service Partnership Inquiry

Interested in a local Swiss service partner? Tell us about your needs.

Ready to Sell in Switzerland with Confidence?

Contact us to discuss how VLD Service can be your permanent Swiss technical partner.

+41 32 552 28 88 Contact

Sell in Switzerland Without Building Your Own Service Team