24/7 Emergency Service for the Food Industry
Mechanics, electrical and automation — one call, one team, on site within hours.
Only for critical emergency or production stop.
When to call critical emergency
- Production stop or critical failure of essential equipment
- Immediate safety or hygiene risk (food production)
- If the main emergency line is unreachable
Three disciplines. One call. Around the clock.
An unplanned production stop in the food industry quickly costs CHF 5,000 to 50,000 — per hour. Perishable goods, interrupted cold chains, missed delivery deadlines: every minute counts.
An unplanned production stop in the food industry can cost CHF 5,000 to 50,000 per hour. Perishable goods, broken cold chains, missed delivery deadlines: every minute counts. VLD Service covers mechanics, electrical and automation for food plants around the clock — from one team. We come directly to you: with tools, experience and the goal of getting your production running again as fast as possible.
What we do in an emergency
Mechanical failures
Defective gear motors, torn conveyor belts, blocked drives, damaged stainless steel structures, leaking pipelines — we diagnose the cause and repair on site. If needed, we weld stainless steel (TIG) directly at your facility.
Electrical failures
Short circuits, defective switchgear, failed safety circuits, cable breaks — our electricians carry out systematic fault finding and fix the problem. Even on older equipment without current documentation.
Control and automation problems
PLC errors, program crashes, defective sensors, pneumatic failures, communication problems between machine components — our automation engineers analyse the system and restore operations.
Ready to deploy in all cantons.
Industrial commissioning and maintenance across Europe.
Food, dairy, logistics, pharmaceutical.
Our emergency procedure
Call
You call our emergency number: +41 79 751 59 83. Directly a technician, no call centre.
Remote diagnosis
On the phone we clarify the situation: which equipment, what symptoms, how urgent. In many cases we can already give a first assessment over the phone.
On-site deployment
Our team drives to you — equipped with standard tools, measuring instruments and commonly needed spare parts.
Repair
We fix the problem. If an immediate repair is not possible, we implement a temporary solution so your production can continue, and schedule the permanent repair.
Documentation
After every deployment you receive a technical report: what was the cause, what was done, what follow-up measures we recommend.
What sets our emergency service apart
Three disciplines, one team: mechanics, electrical and automation in one 24/7 emergency service — specialised in the food industry. Instead of coordinating three companies, one call is all it takes.
Manufacturer-independent: we repair equipment of any brand. No waiting for the OEM technician who is only available in two weeks.
Food industry experience: we know the special requirements — stainless steel, HACCP compliance, hygienic repairs. Over 20 years of experience with equipment in meat processing, dairy, convenience food and beverage production.
Switzerland-wide: main location in Wangen bei Olten — central position for rapid deployments in German-speaking Switzerland. Deployments in all cantons and internationally if needed.
Report Emergency
Report sent. We'll call you back.
Frequently asked questions about the emergency service
How quickly can you be on site?
Do you also work at night and on weekends?
What does an emergency call-out cost?
Can you also repair machines that you did not install?
What if you cannot solve the problem on site immediately?
Typical response times
German Switzerland: within a few hours · Western Switzerland: same day · Ticino: on request
Ready for a reliable solution?
Technical assessment of your equipment.
